Student FAQ Guide | GCTC

Student FAQ Guide

Before your classes start, you'll want to order your textbooks!

Find out which textbooks you'll need:

course schedule screenshot

If you have any specific questions, you can contact the Gateway Bookstore here.

At the end of each semester, students are able to apply for the credential(s) that they have earned. Gateway awards certificates, diplomas and associate degrees. Certificates are awarded while you continue with degree progress.

If you want to know what your requirements are for graduation, refer to your Advising Plan or reach out to your advisor.

Apply for graduation here.

You can reach out to financial aid here, or call them at 1-855-346-4282

Tuition may be paid in person at any Information Commons location or can be paid online here.

Tuition and fees may be paid via check, money order, Visa, MasterCard, Discover, American Express and cash. 

Gateway offers a payment plan that enables you to pay tuition and fees during the course of the semester. This option requires you to have access to a credit card or bank account and is done online under your student self service. It can be found here.

Payment by phone using a credit or debit card is available 8 a.m. - 4 p.m., Monday - Friday, by calling  (859) 815-7627 

Have other questions? Send us an email at

New students ready to schedule their initial advising meeting can complete the “contact us form” here, and our team will reply to the email you provide.  

Current students can locate their advisor's contact information in Student Self-Service account on the right side of your student center.

You also can call the Advising Center at (859) 442-1630.

Our classes are being offered in a variety of formats.

You can watch this quick video to learn about class schedules and formats.

Need to troubleshoot Blackboard Collaborate? Our eLearning team can help.

You can also reach out directly to our eLearning team:
Phone: (859) 815-7780  

Gateway offers a lot of resources for our students. Find a full list here.

Our academic calendars will tell you everything you need to know about deadlines, registration timetables, tuition due dates, holidays, special events, vacations, and the beginning and end of each semester. Additionally, the document contains information regarding refunds, withdraw (W) grades, audit grades, and late registration. 

Find the academic calendar here.

Watch this video to find a way to view all of your upcoming assignments in Blackboard! ​