Student FAQ Guide
Before your classes start, you'll want to order your textbooks!
Find out which textbooks you'll need:
- Here is a quick video on how to find your textbooks.
- Make sure to have your course schedule handy!
- You can check which book you need by visiting the bookstore's website.
- If your course materials are required, they will appear like this:
If you have any specific questions, you can contact the Gateway Bookstore here.
At the end of each semester, students are able to apply for the credential(s) that they have earned. Gateway awards certificates, diplomas and associate degrees. Certificates are awarded while you continue with degree progress.
If you want to know what your requirements are for graduation, refer to your Advising Plan or reach out to your advisor.
You can reach out to financial aid here, or call them at 1-855-346-4282
Tuition may be paid in person at any Information Commons location or can be paid online here.
Tuition and fees may be paid via check, money order, Visa, MasterCard, Discover, American Express and cash.
Gateway offers a payment plan that enables you to pay tuition and fees during the course of the semester. This option requires you to have access to a credit card or bank account and is done online under your student self service. It can be found here.
Payment by phone using a credit or debit card is available 8 a.m. - 4 p.m., Monday - Friday, by calling (859) 815-7627
Have other questions? Send us an email at gw-businesscommons@kctcs.edu.
New students ready to schedule their initial advising meeting can complete the “contact us form” here, and our team will reply to the email you provide.
Current students can locate their advisor's contact information in Student Self-Service account on the right side of your student center.
You also can call the Advising Center at (859) 442-1630.
Our classes are being offered in a variety of formats.
You can watch this quick video to learn about class schedules and formats.
Watch this quick video to learn about some important features in Blackboard Collaborate.
Need to troubleshoot Blackboard Collaborate? Our eLearning team can help.
Need to troubleshoot Blackboard Collaborate? Our eLearning team can help.
You can also reach out directly to our eLearning team:
gateway.elearning@kctcs.edu
Phone: (859) 815-7780
Gateway offers a lot of resources for our students. Find a full list here.
Our academic calendars will tell you everything you need to know about deadlines, registration timetables, tuition due dates, holidays, special events, vacations, and the beginning and end of each semester. Additionally, the document contains information regarding refunds, withdraw (W) grades, audit grades, and late registration.
Watch this video to find a way to view all of your upcoming assignments in Blackboard!
