Student FAQ Guide

Before your classes start, you'll want to order your textbooks!

Find out which textbooks you'll need:

Here is a quick video on how to find your textbooks.
Make sure to have your course schedule handy!
You can check which book you need by visiting the bookstore's website.
If your course materials are required, they will appear like this:

course schedule screenshot

If you have any specific questions, you can contact the Gateway Bookstore here.

You can find general education course requirements here.

At the end of each semester, students are able to apply for the credential(s) that they have earned. Gateway awards certificates, diplomas and associate degrees. Certificates are awarded while you continue with degree progress.

If you want to know what your requirements are for graduation, refer to your Advising Plan or reach out to your advisor.

Apply for graduation here.

You can reach out to financial aid here, or call them at 1-855-346-4282

We hope to have disbursement and refund dates for the four sessions in spring on the website by early January. I worked on them today and once I double check will submit to SO to add to website. For now, the answer is approximately 6 weeks from the start of your classes for the semester. That generic answer is on the website.

A hold is placed on students whose classes don’t begin until the 12 or second 8 week session. It is only to prevent aid from being disbursed as soon as their classes begin. It is removed so that the normal disbursement schedule of approximately 6 weeks after their classes begin can occur.

After a student is enrolled for summer classes, federal grant(s) are automatically offered if the student is eligible. Just like during fall and spring semesters, students who are enrolled in at least 6 program applicable credit hours can request a loan through the Loan Request link on their Financial Aid tile on their Student Self_Service. If they have remaining loan eligibility for the year, a loan can be offered for summer.

Tuition may be paid in person at any Information Commons location or can be paid online.

Tuition and fees may be paid via check, money order, Visa, MasterCard, Discover, American Express and cash.

Gateway offers a payment plan that enables you to pay tuition and fees during the course of the semester. This option requires you to have access to a credit card or bank account and is done online under your Student Self-Service.

Payment by phone using a credit or debit card is available 8 a.m. - 4 p.m., Monday - Friday, by calling (859) 815-7627.

Have other questions? Send us an email at gw-businessoffice@kctcs.edu.

Bank Mobile: Gateway Community & Technical College delivers your refund with Bank Mobile Disbursements, a technology solution, powered by BMTX, Inc.

More information about Bank Mobile

Check your email regularly for all communications regarding refunds.

Make sure to change your address in our Student Self Service Center and by logging in to your Bank Mobile app.

All current students have an assigned Academic Advisor in PeopleSoft. You can find and connect with them by logging into MyPath.

Once in MyPath, go to the Student Self-Service.
Click on the Student Center tile.
Your assigned advisor is listed in the right-hand column.

You can call, email, or schedule an advising appointment with them. If you don’t have any of this information available, please reach out to Advising at gw-advisingcenter@kctcs.edu or (859) 442-1630.

Our classes are being offered in a variety of formats.

You can watch this quick video to learn about class schedules and formats.

Watch this quick video to learn about some important features in Blackboard Collaborate.

Need to troubleshoot Blackboard Collaborate? Our eLearning team can help.

You can also reach out directly to our eLearning team:

gateway.elearning@kctcs.edu
Phone: (859) 815-7780

Gateway offers a lot of resources for our students. Find a full list here.

Our academic calendars will tell you everything you need to know about deadlines, registration timetables, tuition due dates, holidays, special events, vacations, and the beginning and end of each semester. Additionally, the document contains information regarding refunds, withdraw (W) grades, audit grades, and late registration.

Find the academic calendar here.

Watch this video to find a way to view all of your upcoming assignments in Blackboard!

Here is an easy video that shows what to do if you can't make it to your first class.

New Student Online ORI gives you important information about the campus resources, programs, and services to support your success.

Current Students

Student FAQ Guide