Student Accounts | GCTC

Student Accounts

Tuition and fees may be paid via, check, money order, Visa, MasterCard, Discover, American Express and cash. Current students can make tuition payments on-line using here. See below for additional instructions.

Gateway offers a payment plan that enables you to pay tuition and fees during the course of the semester. This option requires you to have access to a credit card or bank account and is done on line under your student self service. It can be found here.

Payment by phone using a credit or debit card is available 8 a.m. - 4 p.m., Monday - Friday, by calling  (859) 815-7627 

Have other questions? Send us an email at

  • If you are eligible for a Financial Aid refund, the refund is typically dispersed 5-6 weeks after the start of classes.
  • You must choose your refund preference with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information:

Through Student Self-Service, students access online paying in the “Finances” area.

The preferred method of payment is check or a credit/debit card. If paying cash, tuition payments are accepted at the Edgewood and Boone Information Commons between 8 a.m. - 5 p.m., Monday - Thursday, and 8 a.m. - 4 p.m. on Fridays.

Any financial aid that is unused in a semester is refunded to you. You will receive information on how to select a refund preference with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information:

FIN this is a Business Office hold, viewable if student is logged in to their PS student self-service site. The details of this hold are in the comment section of the hold. 

WRO The student account will not show a balance, however they do owe the College a previous balance. 

DOR The past due balance is now in collections with the Department of Revenue, State of Kentucky. You should contact them direct at 502-564-4921 ext. 5368

NOR a no refund hold may be placed on a student account by the business office or by financial aid. The two most common reasons for a NOR hold: a class was paid for with Financial Aid, then dropped, however no refund is due because the drop in credit hours caused an over payment award amount of Financial Aid. Funds will need returned to the Federal Government.

Second reason: previous refund was sent through the refund process and returned due to bad address information with BankMobile Disbursements, a technology solution, powered by BMTX, Inc.

A HFA hold IS NOT A Business office generated hold. HFA holds are placed on later class start schedules by the Financial Aid Office. The HFA will be removed when it is the appropriate time for Financial Aid Funds to Disburse. (Approximately 5 weeks after the student’s classes have begun)

  • You may add print on line 24 hours a day / 7 days a week with a credit or debit card. Just follow the simple direction located above all student copiers.
  • If you do not have a credit card and want print added to your Papercut account the commons will accept cash payment not to exceed $10.00 (100 copies).

Scan/send any document as email to from your KCTCS email.

Foster Care/ Adoptive waiver: 
Scan and send to the records office, attention Maria Rehkamp

Senior citizen waiver: 
Scan the Kentucky State ID or license and send to Records Department.

Employee/Spouse KCTCS waivers: 
These are all done electronically through the employee’s self-service account and are routed and approved at the KCTCS System level. 

Students often need a copy of their schedule with the final grades posted and a copy for their billing statement. Most companies providing tuition reimbursement require the paperwork to have the College Bursar Seal. Email